PRIVACY POLICIES

Last update: October 1, 2025

Automotive Cloud (“Company”, “we”, “us”, or “our”) operates the Jouver dealership management software platform at www.jouver.com (“Service”). This Privacy Policy describes how we collect, use, and disclose information through our Service. By using the Service, you agree to this policy. If you do not agree, please discontinue use.

1. Information We Collect

Information You Provide to Us

We collect information you directly provide when registering for or using our Service:

Account Information: name, email address, username, password
Contact Information: phone number, mailing address, job title
Payment Information: billing address, payment card details (processed securely via Stripe)
Business Information: company name, business data, dealership information

Information Collected Automatically

Technical Data: IP address, browser type, device information, operating system
Usage Data: pages viewed, features used, interaction patterns, access times
Location Data: approximate location based on IP address
Cookie Data: preferences and session information

2. How We Use Your Information

Provide, maintain, and improve our Service
Process transactions and manage your account
Communicate with you about service updates and support
Send marketing communications (with your consent)
Analyze usage patterns to enhance user experience
Ensure platform security and prevent fraud
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: third parties performing services on our behalf under confidentiality obligations
Payment Processors: Stripe for secure payment processing
Legal Compliance: when required by law or to protect rights and safety
Business Transfers: in connection with mergers, acquisitions, or asset sales
Affiliates: companies under common control that comply with this policy

4. Data Security

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication protocols
Secure data centers with physical and digital safeguards

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your personal information while your account is active and for twelve (12) months after closure, unless a longer period is required by law. Afterward, we securely delete or anonymize your data.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications
Withdraw consent where applicable

To exercise these rights, contact us at hello@jouver.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze Service performance
Provide personalized features

You can manage cookie preferences in your browser settings, though some features may be affected.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children; if discovered, we promptly delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards in accordance with applicable law.

10. California Privacy Rights

California residents have rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

11. European Data Protection

For users in the EEA, UK, and Switzerland, we process data under lawful bases such as consent, contract performance, and legitimate interests. You also have GDPR rights including data portability and the right to lodge a complaint with a supervisory authority.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or in-Service notification. Continued use of the Service after changes constitutes acceptance.

13. Contact Information

Email: hello@jouver.com

EU Representative:
Mr. Sedaghat — Automotives Cloud
71 Lower Baggot Street, Dublin D02 P593, Ireland
Tel: +33 186 861111

US Office:
Automotives Cloud
228 Park Avenue South, Suite 1502, New York, NY 10003
Tel: +1-302-330-7024

Data Protection Officer: hello@jouver.com